A 20-minute interactive explainer for MyRefinitiv, the new customer self-service portal, aimed at sales and marketing frontline staff. The explainer forms part of an internal awareness campaign aimed at promoting more customer-led support.

I created a set of interactive HTML5 modules, each around 4 minutes long, that cover the key aspects of MyRefinitiv, ending with an online knowledge test.

Again, this was produced entirely inhouse, using stock pics and Refinitiv icons, in Captivate.

A non-interactive sample is available to view on my private Youtube channel.

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